Terms of service
General Terms and Conditions of Sale and Use
These General Terms and Conditions of Sale and Use apply to orders placed on the Bellamova website.
By placing an order, the customer acknowledges having read and accepted these terms and conditions.
1. Seller Information
H&S Group SRL (Bellamova)
Square de l'Atomium, 1/28
1020 Laeken, Belgium
VAT number: BE0644.958.344
Email: contact@bellamova.com
2. Products
Bellamova offers clothing and accessories for sale on the website.
We make every effort to present the products, their characteristics, and their colours as accurately as possible. However, slight differences may occur depending on the screen used.
Products are offered subject to availability.
3. Prices
Prices are displayed in euros (€), including all applicable taxes (VAT included).
Any applicable delivery charges are displayed before the order is finally confirmed.
Bellamova reserves the right to change its prices at any time. The applicable price remains the price displayed at the time the order is placed.
4. Orders
The customer is responsible for the accuracy of the information provided when placing an order.
Once the order has been confirmed, a confirmation email is sent to the email address provided by the customer.
If, in exceptional circumstances, an item becomes unavailable after the order has been placed, the customer will be informed and the corresponding amount will be refunded.
5. Payment
Payment is made using the payment methods available on the website at the time of the order.
The order is considered confirmed once payment has been successfully validated.
6. Delivery
Orders are delivered according to the delivery methods and rates displayed during checkout.
Delivery times are displayed on the website before the order is confirmed.
The customer must provide a complete and accurate delivery address.
7. Returns and Right of Withdrawal
The customer benefits from the right of withdrawal provided for under Belgian and European legislation applicable to distance sales.
The conditions, deadlines, and procedures for returns are detailed in our Return and Refund Policy, available on the website.
8. Legal Guarantee
Products sold by Bellamova are covered by the statutory legal guarantee of conformity applicable to consumers.
If there is a problem with an item received, the customer may contact us at contact@bellamova.com.
9. Use of the Website
The content of the Bellamova website, including texts, photographs, images, logos, and graphic elements, is protected by applicable intellectual property rights.
Any unauthorised reproduction or use is prohibited.
Use of the website for fraudulent or unlawful purposes is prohibited.
10. Personal Data
Personal data is processed in accordance with our Privacy Policy, available on the website.
11. Applicable Law and Disputes
These terms and conditions are governed by Belgian law, without prejudice to mandatory provisions protecting consumers.
In the event of a problem, we encourage you to contact us first so that we can seek an amicable solution.
Consumers retain the right to use out-of-court dispute resolution mechanisms and to bring proceedings before the competent courts in accordance with applicable law.
12. Contact
For any questions regarding an order or these terms and conditions: