Privacy policy

Privacy Policy

At Bellamova, we place great importance on protecting your personal data. This policy explains in simple terms what information we collect, why we use it, and what your rights are.

Data We Collect

When you use our website or place an order, we may collect, in particular:

  • your first and last name;
  • your delivery and billing address;
  • your email address and telephone number;
  • information relating to your orders;
  • information necessary for payment;
  • certain technical data relating to your browsing activity on our website.

How We Use Your Data

We use your personal data only when necessary, in particular to:

  • process, prepare, and deliver your orders;
  • manage payments, returns, and refunds;
  • respond to your requests;
  • ensure the proper functioning and security of our website;
  • comply with our legal obligations;
  • send you marketing communications when you have given your consent.

Data Sharing

Your data may only be shared with service providers necessary for the operation of our store, including our e-commerce platform, payment providers, delivery providers, and certain technical service providers.

We do not sell your personal data.

Data Retention

We retain your data only for as long as necessary for the purposes for which it was collected and to comply with our legal obligations.

Cookies

Our website uses cookies that are necessary for its operation, as well as, with your consent where required, cookies used in particular for analytics and marketing purposes.

You can manage your preferences at any time through the cookie settings available on our website.

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have, in particular, the right to:

  • access your personal data;
  • request the correction of your personal data;
  • request the deletion of your personal data where the legal conditions are met;
  • restrict or object to certain types of processing;
  • request the portability of your data where applicable;
  • withdraw your consent at any time where processing is based on your consent.

To exercise your rights, please contact us at contact@bellamova.com.

You may also lodge a complaint with the Belgian Data Protection Authority.

Contact

For any questions regarding this policy or the use of your personal data:

H&S Group SRL (BELLAMOVA)
Square de l'Atomium, 1/28
1020 Laeken, Belgium
VAT number: BE0644.958.344
Email: contact@bellamova.com